Privacy & Policy

Last modified: March 27, 2018 (view archived versions)

1. Your Security and Privacy is Our Priority We understand that providing information online requires great trust from you and it is our priority to ensure the security and confidentiality of the personal data information you provide (‘Data’). We will only collect Data that is necessary and relevant to the transaction, manage and store your Data as long as it is required by law or as long as the information is still relevant to the original purpose of Data collection. While using our site, your name as a user will be recorded in our logs. 2. Data We Collect from You When you use our site, the data we collect, including but not limited to: 1. User Profile, including but not limited to User name (username), e-mail address, number phone, password and address. This data is collected during the account creation and renewal process; 2. Detailed transaction data, including but not limited to the type, quantity and/or description of the product or service purchased, delivery address, payment channel used, transaction amount, transaction date and time. This data is collected when using the services on the site; 3. Payment data, including but not limited to bank account data, credit cards, virtual accounts, instant payments, internet banking, retail outlets. This data is collected when the User performs payment transaction activities through the site; and/or 4. Permission to access the User's device when using the features on the site. 5. Fill in the communication message when contacting us, including through customer service insureka! ours; When you use our site, the recorded data includes but is not limited to: 1. Real or approximate location data such as IP address, Wi-Fi location and geo-location; 2. Data in the form of time from each User activity, including registration, login and transaction activities; 3. User preferences or usage data, including User interactions in using the site, saved choices, and selected settings. The data is obtained using cookies, pixel tags and similar technologies that create and maintain a unique identifier; 4. Device data, including the type of device used to access the site, including hardware model, operating system and version, software, file name and version, language selection, unique device identifier, advertising identifier, serial number, device movement information, and /or mobile network information; 5. Data logs, including records on servers that receive data such as device IP addresses, access dates and times, application features or pages viewed, application work processes and other system activities, browser type, and/or third-party sites or services the third you use before interacting with the site. 3. Data Usage We may use or combine all or part of the data obtained, collected and recorded from Users as mentioned in the previous section for things, including but not limited to: Processing all forms of requests, activities or transactions made by Users through the site, including for the need for product delivery to Users Providing features to provide, realize, maintain and improve our products and services, including but not limited to: 1. Offering, obtaining, providing, or facilitating insurance services, as well as other products through the site; 2. Carry out internal activities necessary to provide services on our site, such as solving software problems, bugs, operational problems, conducting data analysis, testing, and research, and to monitor and analyze usage trends and activities. Helping Users when communicating with customer service insureka! Our property, including but not limited to: 1. Checking and solving User problems; 2. Direct User inquiries to appropriate Customer Service personnel to resolve issues; and 3. Supervise and improve customer service response insureka! ours. Contacting the User through, including but not limited to e-mail, letter, telephone, fax, and others, including but not limited to assisting and/or completing the transaction process or problem solving process. Use the Data for research, analysis, product development and testing purposes to improve the security and security of services on the Site, as well as develop new features and products. Inform Users regarding products, services, promotions, studies, surveys, news, latest developments, events and others, either through the site or through other media. We may also use this information to promote and process contests and sweepstakes, provide prizes, and serve relevant advertisements and content about our services and our business partners. In certain circumstances, we will use or disclose User Data for law enforcement purposes or to fulfill applicable legal and regulatory requirements, including in the event of a dispute or legal process between the User and us or other related third parties. 4. Disclosure of User's Personal Data We guarantee that there is no sale, transfer, distribution or loan of your Data to other third parties, without your written consent, except in the following cases: It is necessary to disclose User Data to partners or other third parties who assist us in providing services on site and process all forms of User activity on the site, including but not limited to processing transactions, verification of payments and delivery of products/services. It is necessary to provide relevant information to our business partners in accordance with the User's agreement to use the services of business partners, including other applications or sites that have integrated APIs (Application Programming Interface) or their services, or business partners with whom we have collaborated to deliver promotions. , contests, or special services. Communication is needed between our business partners (such as logistics providers, payments, etc.) and users in terms of resolving problems or other matters. It requires providing relevant information to vendors, consultants, marketing partners, research firms, or similar service providers. Users contact us through public media such as blogs, social media, and certain features on the site, communication between users and can be seen publicly. Provision of User information to our affiliates to help provide services or perform data processing for and on our behalf. In an effort to comply with legal obligations and/or legal requests from law enforcement officials. 5. Cookies Cookies are small files that will automatically take place on the User's device that performs the function of saving User preferences and configurations while visiting our site. These cookies are not intended to be used when accessing data held by the User on the User's computer/mobile device, other than those that have been agreed by the User to be submitted. Although the User's computer/mobile device will automatically accept cookies, the User can choose to make modifications through the User's browser settings, namely by choosing to refuse cookies (this choice can limit the optimal service when accessing the site). We may use the features provided by third parties in order to improve our services and content, including customizing and serving advertisements to each user based on interests or visit history. If you don't want ads to be shown based on those adjustments, then you can set them through your browser. 6. Data Storage and Deletion We will store Data as long as the User's account remains active and can perform deletion in accordance with the provisions of the applicable legal regulations. 7. Updates to this Privacy Policy We may make changes or updates to this Privacy Policy from time to time. We recommend that Users read carefully and check this Privacy Policy page from time to time for any changes. By continuing to access and use our site services and other services, the User is deemed to have agreed to the changes in the Privacy Policy. 8. Contact Us If you have any questions regarding this Privacy Policy, please contact us via: 9. Language This Privacy Policy is made in Indonesian and English. If there is a difference of interpretation between the Indonesian text and the English text of this Privacy Policy, the Indonesian text shall prevail. 10. Your Consent By using our site, you acknowledge and acknowledge that you have read and understand this Privacy Policy and agree to the collection, management and storage of your data by us as stated in this Privacy Policy. You also give us the right, power and authority to use your Data, in accordance with the provisions contained in this Privacy Policy.